Safety
MANUAL HANDLING
Theory and practice of safe manual handling. To comply with Part 4 Chapter 2 of the “General Application Regulation Regulations 2007, Manual Handling of Loads”, which states that staff engaged in manual handling must be given training in the safe manual handling of loads.
Attendance on this course will result in participants being able to:
- Understand the consequences of incorrect lifting
- Understand the mechanics of the spine and muscular system
- Understand the principles of safe lifting
Modules include:
- Legislation
- Anatomy and Physiology
- Ergonomics
- Hazard Identification
- Principles of Safe Lifting
- Practical: Lifting, Moving, Carrying, Push and Pull.
Delivery
The course is typically delivered in a 2 ½ hour session to a class maximum of 12 participants.
PERSONAL SAFETY AWARENESS
Criminals will strike when it best suits them. This may include targeting you or your employees coming and going from work. You may also be victimized while commuting by bus or rail, as a lone worker, followed collecting a hire car, or face threats while going about any number of non-work related activities. Personal Safety Awareness courses are available to cover these threats.
Both you and your employees who telecommute become complacent with regard to home safety making you a “softer target” and need to be trained in best safety practices when working from home. Social workers personal safety is also at risk.
The training provides you with a “Safety Mindset” which is built on gaining knowledge of crime as a process, improving awareness of surroundings, providing effective crime avoidance strategies and reinforcing the importance of obeying intuition. (This approach to personal safety is also known as situational awareness, or SA).
Module
- “Condition Yellow” and your Security Awareness Program
- Crime as a planned process & recognising pre-crime surveillance
- Understanding & disrupting the victim selection process
- Threat recognition “Affective” v “Predatory” Violence
- Escalation / De escalation
- Strategy for early openers and last closers
- Safety in elevators, parking lots and “fringe” areas
- Hotel room selection and travel safety
- Domestic violence spill over into the workplace
- Dealing with questionable strangers in isolated environments
- Working from home and safer sales calls
- Violence erupts while visiting a client’s facility. What will I do? Where will I go?
VDU/DSE WORKSTATION ASSESSMENT
Display Screen Equipment Assessment
ProSecure Training provides workstation evaluation to minimise the risk of employee suffering and ensure compliance with employer’s duties in relation to Health and Safety.
Benefits may include:
- Compliance with Health and Safety Legislation
- Decrease in employee sick leave
- Decrease in staff complaints
- Increased morale and motivation
- Decreased turnover, absenteeism and lateness
- Reduced risk of litigation
Some common examples of complaints that may arise from working with VDU/DSE, which should be taken into account, are as follows:
Upper limb pains and discomfort (WRULDs)
A range of effects on the arm, hand and shoulder areas linked to work activities
Effects on the eyes
Some employees may experience temporary eye fatigue
Fatigue and stress
The onset of fatigue and stress can be minimised by careful design, selection and location of VDUs, good design of the workstation, its environment and the task involved as well as training, consultation and involvement of the employee
Legal
Guide to the Safety, Health and Welfare at Work (General Application) Regulations 2007 Chapter 5 of Part 2: Display Screen Equipment states ‘Employers are required to evaluate health and safety at workstations with particular reference to eyesight, physical difficulties and mental stress.’
Appropriate steps must be taken to control any risks identified. The employer needs to carry out an analysis of individual workstations and a competent person with the necessary skills, training and experience must complete this analysis.
The following will help as regards deciding whether an employee is covered by the Regulations, which apply:
(a) If the employee has no choice but to the use the VDU to carry out his or her work
(b) If the employee normally uses the VDU for continuous periods of more than one hour
(c) If the VDU is generally used by the employee on a daily basis.
LONE WORKER PERSONAL SAFETY
Lone worker is inherently hazardous, examples include the risk of threats and violence and sudden illness or injury. Pro-Secure deliver the following tailored course in Lone Worker Personal Safety in order to meet the requirements for improved staff safety and mitigate the risk for the Company.
Attendance on this course will result in the Lone Worker being able to:
- Determine the need for lone working and explore alternate options.
- Assess the risks associated with individuals and environments.
- Conduct pre-visit/site checks including the selection of appropriate equipment
- Operate Lone Worker communications equipment and understand the Command and Control function.
- Establish initial communication with client
- Understand how to recognise, assess and reduce risk in conflict situations
- Conduct dynamic risk assessment
- Manage and de-escalate conflict and aggression
- Understand post conflict procedures
- Demonstrate a range of self defence man-oeuvres whilst understanding the use of lawful reasonable force
Unit title: Responding to Threats and Violence – Lone Worker
Unit code: RTVB 13
Accreditation: Security Institute of Ireland
Unit purpose
- This Unit is designed to provide candidates with key knowledge and skills required to deal with threats and violence. It covers the specification for learning and qualifications in Response to Threats and Violence as defined by the Security Institute of Ireland.
- RTVB will equip the candidate to respond to a threat or attack from a third party in a range of workplace environments, for example: Council employees, Estate Agents, Health Practioners (will need to add more)
- The emphasis is on self-preservation through the ability to defend against the most common forms of attack. Techniques taught are designed to safely withdraw, report or get assistance. Development of the programme was undertaken in consultation with Stakeholders including Services Industrial Professional and Technical Union (SIPTU)
The Unit is a mandatory Unit within the Private Security Authority-linked Award in Security Guarding Services, Retail Guarding and Door Procedures.
On completion of the Unit the candidate should be able to:
1. Understand the causes of aggressive behaviour.
2. Understand the law relating to aggression and self-defence.
3. Conduct risk assessments
4. Understand how to recognise, assess and reduce risk in conflict situations.
5. Understand how to communicate effectively in emotive situations and de-escalate conflict.
6. Understand lone worker equipment and Standard Operating Procedures
7. Understand good practice to follow after conflict situations.
8. Demonstrate physical techniques to defend, release and create space.
Delivery
The course is interactive and encourages students to participate through role play and scenario based teaching.
Benefits
Training will deliver skills and employee confidence which will benefit both the employee and employer and may lead to:
- Decrease in customer complaints
- Increased morale and motivation
- Decreased turnover, absenteeism and lateness
Duration: One day
HEALTH & SAFETY ESSENTIAL SKILLS
This course covers a range of topics relating to health and safety in the workplace. Employees will gain the knowledge and practical skills to contribute to a safer working environment benefiting both the employer and employee
Introduction to health and safety –
- Legislation including the 2005, Safety, Health and Welfare at Work Act and 2007 General Applications
- Understand general duties of the employer
- Understand duties as an employee
- Assist in hazard identification & Risk Assessment
- Understand contents of a Safety Statement
Fire Safety Training
- Describe the chemistry of fire
- Identify fire hazards in the workplace
- Follow evacuation procedures and drills
- Practical use of appropriate firefighting equipment including practical use of Foam and c02 extinguishers
Manual Handling Training
- Manual handling legislation
- Manual Handling hazard identification and Risk Assessment
- Anatomy of the spine and muscular system
- Practical instruction and assessment in safe manual handling of loads
Workstation Set up –
- Identifying Display Screen Equipment hazards
- Correctly setting up of a workstation
- Improving Posture and Wellbeing
Duration: 09:00 to 17:00
Maximum class size: 12
Certification: 3 Prosecure Certificates:
- Health and safety essential skills
- Fire Safety
- Manual Handling.
DEALING WITH THREATS & VIOLENCE
Retail Staff who interacts with the public may encounter threats and violence whilst completing their duties. Pro-Secure deliver the following tailored course to the Retail Industry in order to meet the requirements for improved staff safety and mitigate the risk for the company.
Attendance on this course will result in the Retail Employee being able to:
- Assess the risks associated with individuals and environments.
- Understand how to recognise, assess and reduce risk in conflict situations
- Conduct dynamic risk assessment
- Manage and de-escalate conflict and aggression
- Identify and respond to criminal activities associated with retail
- Demonstrate a range of self-defence manoeuvres whilst understanding the use of lawful reasonable force
Unit title: Responding to Threats and Violence – Retail Staff
Unit code: RTVB 13
Accreditation: Security Institute of Ireland
Unit purpose
- This Unit is designed to provide candidates with key knowledge and skills required to deal with threats and violence. It covers the specification for learning and qualifications in Response to Threats and Violence as defined by the Security Institute of Ireland.
- RTVB will equip the candidate to respond to the most common forms of aggression in a range of workplace situations, for example: Robbery, threats, abuse and physical attack.
- The emphasis is on self-preservation through the ability to defend against the most common forms of attack. Techniques taught are designed to safely withdraw, report or get assistance. Development of the programme was undertaken in consultation with Stakeholders including Services Industrial Professional and Technical Union (SIPTU).
The Unit is a mandatory Unit within the Private Security Authority-linked Award in Security Guarding Services, Retail Guarding and Door Procedures.
On completion of the Unit the candidate should be able to:
1. Understand the causes of aggressive behaviour.
2. Understand the law relating to aggression and self-defence.
3. Understand how to recognise, assess and reduce risk in conflict situations.
4. Understand how to communicate effectively in emotive situations and de-escalate conflict.
5. Understand Standard Operating Procedures to reduce and manage incidents
6. Understand measures to increase personal safety and situational awareness.
7. Demonstrate physical techniques to defend, release and create space.
Delivery
The course is interactive and encourages students to participate through role play and scenario based teaching.
Benefits
Training will deliver skills and employee confidence which may benifiy both the employee and employer and may lead to:
- Decrease in customer complaints
- Increased morale and motivation
- Decreased turnover, absenteeism and lateness
TERRORISM AWARENESS
Frontline Staff Terrorism Awareness Course
This terrorism awareness course has been developed to satisfy the frontline staff working in different environments such as retail, commerce and industry for example. The course would be very beneficial to staff in front of house roles in reception areas, point of sales, public facilities and any areas where people assemble. In particular this course will provide essential skills and knowledge to staff with responsibilities for safety and security in both public and private sectors. Recent events and current thinking now suggests that all places of public assembly and all business and leisure environments are all at risk due to the shift away from what was deemed to be traditional targets to what are described as soft targets. Over hlf of all terrorist attacks globally are directed at the business environment in an attempt to undermine economies and disrupt normal business activity.
Course Content
Course delivery is through lectures, workshops and open discussion designed to increase awareness of the risk and provide an understanding of the following topics:
- Extremism Terrorism and Radicalisation
- Nature of Anticipated Threats
- Organisation and Premises Familiarisation
- Countermeasures Overview
- General Responses
- Emergency Responses
